Transparency in the sense that our contracts with customers and with Interim Manager will always mention the two prices: what we get from the Customer and what we pay the Interim Manager. This allows for open dialogue on costs and constructs a strong Alliance between parties.
Reasonable in the sense that we mention from day one that the fees of Arrowstone are “open for discussion” after 150 days of invoicing.
We have then indeed been paid a reasonable fee for finding the right Manager and for our “Shadow management”. And “Shadow management” is supposed to have declined sharply after that time.
When we speak about “open for discussion” it means that unless further assistance or “shadow management” is requested by the parties, the customer and the interim Manager can continue their relation directly.